Text Messaging Terms and Conditions.
This page is for anyone who receives a text sent through TheChattyAI. It says what the messages are, how you agreed to them, how often they come, what they cost, and how to stop them.
Last updated · September 11, 2026
The program
TheChattyAI, operated by The Chatty AI LLC, provides an AI phone assistant that answers the phone line of small businesses such as insurance agencies and home-service companies. Under this program, the assistant sends text messages from the business's own phone number to people who asked the business for something, and to the business owner about those requests. Program name: TheChattyAI Customer Care.
How you opt in
- Callers. You call a business that uses TheChattyAI, the assistant answers, and you ask for a call back, an appointment, or to speak with the owner. For an appointment or a call back at a set time, the assistant repeats the exact date and time and writes it down only after you say yes; your confirmation is recorded with a timestamp. When a text will follow, the assistant says so out loud on the call before it is sent. The exact words are on How you agree to texts.
- Business owners. When you create your TheChattyAI account and enter your mobile number to receive alerts, you agree to receive text messages about your callers and your account.
- Consent is not a condition of any purchase. You can use the business's services without agreeing to texts.
What you will receive
Conversational and informational messages about your own request: that the owner has been notified and will call you back, a confirmed appointment time, a reminder before it, or, for business owners, an alert that a caller asked for you. We do not send marketing or promotional messages under this program. Every message names the business it comes from.
Frequency and cost
- Message frequency varies with your requests. Most people receive one to three messages about a request.
- Message and data rates may apply. Your carrier's standard rates for text messages apply to messages you send and receive.
STOP and HELP
- Reply STOP to any message to stop receiving texts from that business through TheChattyAI. You will receive one message confirming you have been unsubscribed, and nothing further. Reply START to opt back in.
- Reply HELP to any message for help, or email support@thechattyai.com, or call +1 (877) 839-6798.
Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, and most other US carriers; availability may vary by carrier and device.
Privacy
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. How we handle your information is described in our Privacy Policy.
Contact
The Chatty AI LLC, Henderson, Nevada. Email support@thechattyai.com or call +1 (877) 839-6798.
Questions about anything on this page? Write to us. We read every email.
hello@thechattyai.com


